PRIVACY POLICY

Customer Motivators values and respects the privacy of its customers and visitors. The purpose of this Privacy Policy and Statement is to provide you with information about how the Customer Motivators collects, uses, and shares the information we collect from our customers and visitors. It also describes the choices you can make about our use of your information. Our collection efforts are designed to improve the shopping experience of our customers and to provide customers relevant information about our products, services, and promotions.

INFORMATION WE COLLECT

We collect information about you to deliver the products and services your request and to help improve your experience. We strive to limit the amount of personal information collected to support the intended purpose of the collection.

INFORMATION YOU PROVIDE

We collect personal information from you in a variety of ways when you interact with Customer Motivators through our website. Some examples are when you:

• Request customer service or contact us
• Submit a Customer Motivators related story, testimonial, rating or review, or other user-generated content that may be posted on the site
• Participant in a promotion or survey
• Submit personal information to us along with any related content of the communication

Personal information is information that identifies you or is reasonably linked to you. The personal information we collect may include contact information like your name, e-mail and physical addresses and phone numbers. When you ask us to ship an order, we may collect information you provide us such as the name, address, and phone number of recipients.

INFORMATION FROM OTHER SOURCES

We may receive personal information about you from other sources as well. Examples of these sources are entities that help us correct or supplement our records, improve the quality or personalization of our services to you, and help prevent or detect fraud.

AUTOMATED INFORMATION COLLECTION

We receive and store certain types of information when you interact with our websites or e-mails. Our purpose is to allow the websites to work correctly, to evaluate use of the website, and to support website analytics. Some examples include:

• We may collect technical information such as your internet protocol address, your device operating system and browser type, the address of a referring website, if any, and the path you take through our website.
• We may use cookies to recognize you as you use or return to our site. This is done so that we can provide a continuous and more personalized experience for you. A cookie is a small text file that a website or e-mail may save to your browser and store on your hard drive.
• We may also use web beacons. Beacons allow us to know if a certain page was visited or an email was opened.

HOW WE USE YOUR INFORMATION

Customer Motivators uses your information to offer and provide our products and services and to support our core business functions. These include order or service fulfillment, internal business processes, marketing, authentication, loss and fraud prevention, public safety and legal functions. Some examples include:

• To fulfill your request for products and services and communicate with you about those requests
• To register and service your account
• To administer surveys
• To provide customer service and alert you to product information, including recalls
• To help us improve and customize our service offerings or website
• To protect the security or integrity of our website and our business To accomplish these purposes, we may combine personal and non-personal information we collect with offline information, including information from third parties. We may transfer or disclose your information within our corporate family of companies for these purposes.

HOW WE DISCLOSE YOUR INFORMATION OUTSIDE CUSTOMER MOTIVATORS

Customer Motivators does not sell or rent your personal information to third parties. We only disclose your information with your prior consent or under the following limited circumstances:

Service Providers

We may disclose or otherwise make available personal information about you to service providers that help with our business operations. Examples are shipping vendors, billing and refund vendors and companies that help us improve our product and service offerings and our website. Your personal information may be stored and processed by our service providers in the United States. We require our service providers to keep your information secure. In addition, our service providers may not use or disclose personal information for any purpose other than providing the services on our behalf.

Business Transfers

We may transfer any information we have about you in connection with a merger or sale (including transfers made as part of insolvency or bankruptcy proceedings) involving all or part of Customer Motivators or as part of a corporate reorganization or stock sale or other change in corporate control.

YOUR PREFERENCES

Data Collection, Use, or Disclosure

Customer Motivators collects, uses, or discloses your personal information consistent with this policy. The method of obtaining consent is appropriate for the type of personal information being collected, used, or disclosed. For example, we will obtain your express consent (verbal, written, or electronic agreement) to collect, use, or disclose information in accordance with law. In other situations, we consider consent to be implied, such as to use your e-mail for communication purposes, unless you opt out of these communications such as by unsubscribing.

HOW WE SECURE YOUR INFORMATION

Securing your information is our company’s priority. When using our website, we use reasonable security measures to help protect the confidentiality of personal information.

We employ procedural and technological measures that are reasonably designed to help protect your personally identifiable information from loss, unauthorized access, disclosure, alteration, or destruction.

We have HIPAA Compliant operating procedures and practices– electronic, procedural, physical, and managerial — to protect your health-related data while it is in our care.

We are SOC 2 certified on our internal control processes and facility.
We use encryption to protect your information.
We limit access to your information on a need to know basis.
We may also place internal restrictions on who in the company may access data to help prevent unauthorized access to your personally identifiable information.

No system can guarantee absolute security, just as the finest lock cannot guarantee physical security. However, we take every reasonable precaution to assure that your data is secure.

Hard Copy and Electronic Storage

Personal information that is maintained in our offices is subject to physical, administrative, and technical controls as well. Hard copies of information are maintained in locked locations or cabinets with similar restrictions for electronic storage. When disposed of, the information is shredded, destroyed, erased, or otherwise sought to be made unreadable.

PRIVACY OF CHILDREN ONLINE

We are committed to protecting children’s online privacy. Our website is for a general audience and are not geared towards children. In order to protect the privacy of children, Customer Motivators website does not knowingly collect personal information from children under the age of 18 without prior parental consent. Please contact us via the Contact Us section of this Policy if you believe we may have collected information from your child and we will work to delete it. You must be 18 years or older to submit an order.

CHANGES TO THE CUSTOMER MOTIVATORS PRIVACY POLICY

Please check our Privacy Policy periodically for changes. We will also notify you of significant updates and will post the date it was last updated at the bottom of the Privacy Policy.

CONTACT US

For additional information or requests, email support@FPLHomeRewards.com.

Last updated: October 6, 2020